Support Request

Before requesting support, we recommend the following steps, which may clear up your issue:

• Reboot the device. This works for everything from printers, to computers, to monitors, to networking equipment.  Almost everything electronic will periodically need a "break", and a reboot will clear out temporary memory and may resolve your problem.
• Read the help file.  Did you know that pressing "F1" will often open context-sensitive help, depending on what program you are using.  Try it!
• Google.  Type a few carefully selected words, and you will often see that other people have experienced the same problem, and have posted their remedy online for others to benefit.  For example, if your HP LasertJet 1100 printer won't print in landscape mode, type:   HP LaserJet 1100

Please fill out all the information below as thoroughly as possible to submit your support request: